This masterclass emphasizes the leader's role in applying coaching skills to support and develop their teams. Through a practical and actionable approach, participants will explore different types of coaching and their relevance to the Coaching Toolbox introduced during the session. They will also assess their teams and identify potential coaching opportunities.

Recognizing that some coaching conversations can be challenging, the session incorporates Marshall Rosenberg's transformative principles of Nonviolent Communication. These concepts provide a framework for navigating difficult or high-stakes discussions with clarity and empathy. Participants will actively practice and rehearse these conversations, receiving expert tips and feedback to enhance their effectiveness in handling such critical moments.